Complaint Portal

Complaint Submission

We are here to help. Please fill the form below to raise your complaint.

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Details OTP Confirm

Personal Information

Please enter your full name
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Please enter a valid 8-digit Oman mobile number

Nature of Complaint

Please select an area of complaint

Complaint Description

Please describe your complaint

Have you approached the concerned department to resolve this issue before raising this complaint?

We encourage you to contact our team before raising a complaint. Click here to contact the relevant team.

Upload Supporting Documents (Optional)

Upload relevant documents or screenshots to support your complaint.

    Declaration *
    Complaint Portal

    Complaint Tracking

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    Details OTP Status

    Complaint Tracking

    Enter your Complaint ID and the mobile number associated with your complaint. Your Complaint ID was provided and displayed upon successful submission of your complaint. An OTP will be sent to your mobile number to verify your identity.

    Please enter your Complaint reference number
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    Please enter your 8-digit mobile number

    FAQs

    Before raising a complaint, you may review our grievance guidance, response timelines, and customer support process.

    View Grievance Guide